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Can you return products that have been opened?

Hello,

Is it okay to return products that have been opened? Namely, want to order a few different products to be able to get a feel for which product is best suited. Is it okay to open them?
Vivian

Comments

  • Hi Vivian,

    Thank you for your question and glad that you like our products 😊

    Many of our customers do exactly as you write, they choose different products and buy them to then more easily be able to get a feel for whether the products will fit your home. It is absolutely perfectly okay to open the products so you can feel and, for example, hold the products against a kitchen door or similar. However, it is important to be careful and not damage the products. In order for us to approve a return, the products must be returned in the same condition in which you received them.

    You can read more about our delivery terms, purchase terms and returns via the links below.

    Read our terms of purchase.

    Read our delivery terms.

    Read about returns and complaints.

    Anders

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